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Parts Hub unifies claims, AI damage assessment, parts sourcing, supplier quotes, approvals and tracking in one connected system - so insurers, garages and suppliers work together in real time, sourcing directly from 2,000+ suppliers with no brokers and no back-and-forth.

One platform to run your entire claims and parts operation.

Parts Hub unifies claims, AI damage assessment, parts sourcing, supplier quotes, approvals and tracking in one connected system — so insurers, garages and suppliers work together in real time, sourcing directly from 2,000+ suppliers with no brokers and no back-and-forth.

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Disconnected legacy systemsOne connected platform
Catalogue discrepancies & errorsAI parts identification & exact catalogue mapping
Opaque supplier inventoriesLive inventory and availability
Manual RFQs to a few known suppliersReal-time digital RFQs to 2,000+ suppliers
Opaque, inconsistent pricingTransparent, side-by-side quote comparison
Untracked part logisticsEnd-to-end delivery tracking
Broker fees & hidden mark-upsDirect sourcing — no middleman fees
Manual approvals overheadAutomated, rule-based approvals
Manual invoice reconciliationInstant digital invoicing & audit-ready records
High sourcing leakageAutomated quote audits that catch overpricing
Siloed phone/email/WhatsAppCentralised messaging across all parties
Security gapsEnterprise role-based access (RBAC)
WORKFLOW

Workflow

How the Platform Connects Every Part
of the Job

Whether a job starts as an insurance claim or a garage walk-in, Parts Hub carries it through one connected flow.

Job & Claim Intake
AI Damage Assessment & Parts Identification
Instant Supplier Match & RFQ
Approve, Order & Track
1. Job & Claim Intake
Job & Claim Intake

A claim is created by the insurer, or a garage uploads a parts requirement for a walk-in vehicle. Parts Hub turns either into a clean digital job card instantly.

2. AI Damage Assessment & Parts Identification
AI Damage Assessment & Parts Identification

AI assesses the damage (type, severity, hidden damage) from photos, identifies the exact parts, and maps every line to precise OEM/aftermarket catalogue numbers - across all major catalogues.

3. Instant Supplier Match & RFQ
Instant Supplier Match & RFQ

RFQs are matched and sent to verified suppliers from the 2,000+ network by stock, price history and delivery SLA - returning real-time, side-by-side quotes, with no brokers.

4. Approve, Order & Track
Approve, Order & Track

The insurer (for claims) or the garage (for in-house jobs) compares quotes and approves in one click. Digital invoicing and live SLA tracking keep workshops and suppliers in sync through to delivery.

INTELLIGENCE

Built-In Intelligence

The Engines that Power Parts Hub

Six intelligent Engines running simultaneously. Built to optimize transactions seamlessly across your entire network.

01

AI Damage & Parts Analyzer

Reads multi-angle accident photos to detect damage type, severity and location, build a 3D damage map, predict internal/hidden damage, and identify parts with OEM cross-reference.

≥90% parts, ≥88% severity
02

Pricing & Integrity Audit

Benchmarks fair-market pricing across OEM, aftermarket and used parts, flags overpriced or inconsistent line items, and cross-checks claims for policy issues.

3× Faster Review
03

Smart Sourcing Optimiser

Matches parts to the 2,000+ supplier network and ranks options on price, availability, delivery and supplier score — including aftermarket and salvage alternatives.

35% Cost Reduction
04

Workflow Automation

Routes claims, approvals, supplement checks and dispatch automatically, by your rules.

Zero Manual Routing
05

Fraud & Anomaly Detection

Audits transactions to flag pricing anomalies such as overpricing and double-invoicing.

99.2% Detection Rate
06

Business Intelligence & Learning

Live dashboards on cost savings, supplier performance and SLAs — plus a continuous-learning loop that improves accuracy from real outcomes.

Live Intelligence

All 6 models run simultaneously in real-time.

No batch processing. No delays. Every transaction is audited live.

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PIPELINES

Ecosystem Workflows

What Runs Behind the Scenes -
and the Payoff for you

From instant catalogue mapping to automated logistics tracking, Parts Hub seamlessly handles complex multi-party workflows in the background to deliver real, measurable outcomes.

Catalogue Ingestion & Mapping

Unifies multi-brand OEM/aftermarket catalogues into one parts dictionary.

Outcome
Instant, accurate, multilingual part mapping
Global Catalog Ingestion

Secure API Gateway

Connects to your core systems with secure, isolated, token-based access.

Outcome
Safe integration and high uptime
Multi-Tenant Security

Digital Ledger & Billing

Immutable record of quotes, approvals, deliveries and payments.

Outcome
Audit-readyno billing leaks
Ecosystem Ledger

Real-Time Event Sync

Keeps web, mobile and back-office in sync via a low-latency event layer.

Outcome
Everyone sees the same live status
Ecosystem Event Orchestration

Policy & Approval Rules

Applies your insurer/supplier rules automatically.

Outcome
Consistent approvals that prevent leakage
Dynamic Policy Engine

Logistics Tracking

Pulls real-time signals from carriers.

Outcome
Live delivery visibility and faster dispatch
Logistics Telemetry
Legacy Modernization

We don't rip and replace. We connect.

Parts Hub acts as an intelligent layer that seamlessly integrates with your existing systems, bringing reliable automated workflows, accurate data interpretation, and enterprise-grade scalability without the need for costly or disruptive migrations.

Workflow Architecture

Reliable workflow engine

Layers onto your existing core via APIs and guarantees transaction delivery with automatic retries — no fragile webhook chains, no costly migration.

Data Ingestion

Reads messy data accurately

AI turns free-text garage notes and PDF estimates into exact OEM part numbers and standard labour codes in seconds.

System Resilience

Built to scale securely

Microservices and multi-region redundancy handle high claim volumes with fast, reliable response.

Feedback

Ecosystem Testimonials

What Our Valued Partners Are Saying About Us

Hear directly from leading insurers, top collision centers, and certified parts distributors who run their daily operations on Parts Hub.

  • “Parts Hub gives us complete visibility into pricing and supplier performance. Our claims move much faster now.”

    Claims ManagerPartner, LEADING INSURER
  • “Identifying parts and getting approvals is so much easier. It saves us hours daily.”

    Garage OwnerPartner, PREMIUM AUTO CARE
  • “The RFQs we receive are perfectly matched to our inventory. It's increased our conversions.”

    Spare Parts SupplierPartner, VERIFIED SUPPLIER NETWORK
  • “Parts Hub gives us complete visibility into pricing and supplier performance. Our claims move much faster now.”

    Claims ManagerPartner, LEADING INSURER
  • “Identifying parts and getting approvals is so much easier. It saves us hours daily.”

    Garage OwnerPartner, PREMIUM AUTO CARE
  • “The RFQs we receive are perfectly matched to our inventory. It's increased our conversions.”

    Spare Parts SupplierPartner, VERIFIED SUPPLIER NETWORK
FAQ

Platform FAQs

Frequently Asked Questions

Everything you need to know about the Parts Hub technology, core ecosystem, secure integrations, and cloud infrastructure.

Three users on one platform: insurance companies, garages/workshops, and spare-parts suppliers - each with a dedicated, role-based portal connected to the same workflow.

The insurer creates a claim and sends it to garages as an RFQ; garages quote (parts + labour); the insurer confirms the parts list; parts are sourced from 2,000+ suppliers; and the insurer compares the updated garage quotations and approves the best. Garages can also run their own walk-in assessments.

No - Parts Hub is a platform your teams log into and work in; you keep using it alongside your existing systems.

Parts are sourced from 2,000+ verified suppliers with no broker fees, through competitive quotations the insurer compares side by side.

Photos of the vehicle. AI assesses the damage and helps build the parts list - no special estimate format is required, and a human approves the result.

Data is protected with encryption and role-based access, so each party sees only what they're authorised to.

The Future Is Intelligent

The future of automotive operations starts here.

Let AI drive smarter decisions, faster workflows, and better outcomes across your ecosystem.

Request a Demo
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Connecting Insurance Companies, Garages & Workshops, and Spare Part Suppliers on one intelligent workflow system across the UAE.

info@armph.ae+971 50 199 9050Parts Hub E-Transaction Complex - L.L.C - S.P.C Office no: 307, Nawat Building - Al Mawasim St - Al Hisn - Abu Dhabi

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